Last updated: July 25, 2025

Wolfiek Shop operates this website and online store, including all related features, tools, products, and services (collectively, the "Services") to offer a curated shopping experience. The Services are powered by Shopify, which enables their delivery. This Privacy Policy explains how we collect, use, and share your personal information when you visit, interact with, or make a purchase through our Services. If any conflict arises between our Terms of Service and this Privacy Policy, this Privacy Policy governs the handling of your personal information.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and sharing of your personal information as described herein.

Personal Information We Collect

"Personal information" refers to data that identifies or can reasonably be linked to you or another individual. It does not include information that has been anonymized or de-identified. Depending on your interactions with our Services, your location, and applicable law, we may collect the following types of personal information:

• Contact Information: name, address, billing/shipping addresses, phone number, email.
• Financial Information: payment card numbers, financial account details, transaction data, and payment confirmations.
• Account Information: username, password, security questions, preferences, and settings.
• Transaction Information: items viewed, added to cart or wishlist, purchased, returned, exchanged, or cancelled, and transaction history.
• Communications: messages or inquiries you send us, including customer support requests.
• Device Information: device type, browser, network connection, IP address, and other unique identifiers.
• Usage Information: details of how and when you interact with our Services.

Sources of Personal Information

• Directly from you: when you create an account, use the Services, or provide information to us.
• Automatically through the Services: from your device or browser, including via cookies and similar technologies.
• From our service providers: third-party services we engage to support our operations.
• From partners or other third parties: as needed to provide Services or support our business.

How We Use Your Personal Information

• Providing and Improving Services: to process orders, manage accounts, remember preferences, facilitate returns or exchanges, send notifications, and offer personalized recommendations.
• Marketing and Advertising: to send promotional messages via email, text, or mail, and to display ads based on your activity on our Services or other websites.
• Security and Fraud Prevention: to protect accounts, detect fraudulent activity, and maintain a safe shopping environment.
• Customer Communication: to provide support and respond to inquiries.
• Legal Compliance: to comply with laws, respond to legal requests, or enforce our terms and policies.

How We Share Personal Information

• With Shopify and other vendors providing services like payment processing, IT support, analytics, fulfillment, and shipping.
• With marketing partners for advertising purposes. You may opt-out of certain uses here.
• When you consent or request us to share information, for example, for shipping or social media features.
• With affiliates or other companies within our corporate group.
• During business transactions (mergers, acquisitions, bankruptcy) or as required by law.

Relationship with Shopify

Our Services are hosted by Shopify, which processes personal information to provide and improve the Services. Data may be shared with Shopify and third parties outside your country. Shopify may use this information to offer enhanced features and personalized services. To learn more about Shopify’s privacy practices and your rights, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites. We are not responsible for their privacy or security practices. Please review their policies before providing personal information. Use of third-party platforms, social media, or widgets may make your information visible to others.

Children's Information

Our Services are not directed to children. We do not knowingly collect personal information from individuals under the legal age of majority. Parents or guardians may request deletion of their child’s information. We do not knowingly sell or share personal information of children under 16.

Data Security and Retention

While we take measures to protect your data, no system is completely secure. Retention of personal information is based on purposes such as account management, providing Services, legal obligations, dispute resolution, or policy enforcement.

Your Rights

• Access: request the personal information we hold about you.
• Correction: request correction of inaccurate data.
• Deletion: request removal of your personal information.
• Portability: request a copy or transfer of your data in certain cases.
• Opt-Out of Sale/Sharing for Advertising: depending on your location, opt-out of data sales, sharing, or targeted ads here.
• Manage Communications: unsubscribe from promotional emails anytime; non-promotional emails (account, order info) may still be sent.

UK and EEA Residents: You may restrict or object to processing or withdraw consent where applicable.

We may verify your identity before fulfilling requests. Authorized agents can act on your behalf with proof of authorization.

Complaints

If you have concerns about our data handling, contact us. In some regions, you may appeal decisions or reach out to local data protection authorities. For EEA, see here.

International Data Transfers

Your personal information may be stored, processed, and transferred internationally. Transfers outside the EEA or UK use recognized mechanisms such as Standard Contractual Clauses.

Changes to this Policy

We may update this Privacy Policy to reflect changes in practices, legal requirements, or operations. Updates will be posted here with a new "Last updated" date.

Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us via our submission form. Wolfiek Shop is the data controller of your personal information.